Four tips to getting started with your specialty pharmacy
- It all starts when you connect with your dedicated nurse at MS One to One. Your Nurse will help determine your insurance benefits and connect you to the specialty pharmacy required by your insurance.
- You should expect a phone call from the Specialty Pharmacy a couple of days after the information has been sent to them from MS One to One. Your specialty pharmacy will contact you to review some information and set up your first shipment of AUBAGIO. Be on the lookout for this call from your Specialty Pharmacy as it’s important to get you started on AUBAGIO in a timely fashion!
- If you have questions about your Specialty Pharmacy shipments, you can call your Specialty Pharmacy directly, or call MS One to One at 1-855-676-6326 and your dedicated nurse can assist you.
- When you connect with your specialty pharmacy, be sure to ask for your medication to be filled via auto-refill. This means your medication will be shipped to you regularly as your doctor has prescribed.
How can my specialty pharmacy provide support?
You should consider your specialty pharmacy another member of your supportive healthcare team. They can offer helpful guidance for certain questions you might have. Here’s a handy guide of what you can expect from your pharmacy, and questions you might want to ask.
Your specialty pharmacy will ship your AUBAGIO prescription directly to your home, in a timely fashion, so you can take AUBAGIO as your doctor prescribed.
What you can ask to learn more?
- Do they offer 24-hour access to pharmacists?
- Do they provide voice, text, or email confirmations when they ship medication?
Your specialty pharmacy will be in communication with your doctor and can help handle prior authorization requests.
What you can ask to learn more?
- Can they offer help if you need to learn more about patient assistance programs or financial assistance?
- Remember that your MS One to One Nurse can be a helpful resource if you cannot afford your medication.
Your specialty pharmacy can review certain questions about taking AUBAGIO, such as when and how it should be taken and how it should be stored.
What you can ask to learn more?
- Will they be proactive when it’s time for prescription refill and renewal so that you have no gaps in your medication shipment?
- Do they offer a mobile app or other tools that can help you with remembering to take your medication or other helpful tips and information?
Your specialty pharmacy has pharmacists available to answer questions and may be able to offer tips to help with certain side effects, such as an upset stomach, hair thinning or loss, or headache.
What you can ask to learn more?
- Can they offer tips to help you stay on therapy as prescribed?